GlassStall
Now live · Las Vegas soft launch

SEE IT. TRUST IT.

Your customers deserve to know what's actually happening to their car

GlassStall sends instant SMS updates the moment your tech clocks in — with a real bay photo — so your customers stop calling and start trusting you.

Start Free Trial See how it works →

No setup fee · Setup included · Cancel anytime with 30-day notice

9:41 AM
GlassStall · Desert Auto Care
Today, 9:41 AM
Bay 2 photo attached
🔧 Your 2019 Camry just arrived at Bay 2. Tech Marcus is starting your oil change now. We'll text you when it's done!
Delivered 9:41 AM
Thanks! About how long?
⏱ Should be about 45 min. We'll send another update when Marcus wraps up — usually a quick picture of the finished work too.
Delivered 9:42 AM
160K+
Independent repair shops
in the US
98%
SMS open rate vs
20% for email
4.8×
More likely to return when
kept informed
$29
Per tech / month — all-in,
no hidden fees
How It Works

From clock-in to customer smile
in under 30 seconds

No new apps for customers. No training required. Your tech taps one button — the rest is automatic.

STEP 01
Tech logs in
Each technician gets a unique PIN login on the GlassStall dashboard — no smartphone app needed.
STEP 02
Clock in on the job
Tech taps "Clock In" when they start a repair. The system stamps the time and captures a bay photo automatically.
STEP 03
Customer gets an SMS
An instant text — with the bay photo — goes to the customer's phone. They know their car is being worked on right now.
STEP 04
Clock out when done
When the job's complete, the tech clocks out and a "your car is ready" SMS fires automatically. No calls needed.
Features

Everything a shop needs.
Nothing a shop doesn't.

Built for independent shops that want professional customer communication without enterprise complexity.

Instant SMS on clock-in
The moment a tech starts a job, your customer's phone buzzes. 98% open rate — they'll see it.
Bay photos via MMS
A WiFi camera in the bay captures a photo at clock-in. Your customer sees their actual car, in your actual shop.
30-min progress updates
For longer jobs, a new photo update fires automatically every 30 minutes. No calls, no anxiety, full visibility.
Ready notification
Clock-out sends an automatic "your car is ready for pickup" text. Reduces lobby wait times and phone interruptions.
Multi-tech support
Add as many technicians as your shop has. Each gets their own PIN and their own clock-in/out flow.
Job history log
Every clock-in and clock-out is timestamped and stored. Built-in audit trail for disputes or service reviews.
Secure PIN logins
Techs use a PIN — no shared passwords, no confusion. Owner keeps full admin control over who can log in.
Zero customer setup
Your customer needs nothing. No app download, no account, no link to click. Just a text on their existing phone.
Always-on cloud hosting
GlassStall runs on enterprise cloud infrastructure. No server to manage, no software to update. It just works.
Pricing

Flat monthly rate. No surprises.

Priced per technician on your roster — not per job, not per text. The same bill every month, whether it's a slow week or your busiest. Setup is included.

No setup fee · 30-day cancellation notice · No early termination penalty
Starter
Perfect for shops with 1–3 techs just getting started with customer transparency.
$ 29
per tech / month · billed monthly
All-in — setup included, no add-on fees
  • SMS clock-in & clock-out alerts
  • Bay photo with every message (MMS)
  • 30-minute progress updates
  • Multi-tech PIN login
  • Job history log
  • Email support
Most Popular
Professional
For growing shops that want deeper insights and branded customer experience.
$ 39
per tech / month · billed monthly
All-in — setup included, no add-on fees
  • Everything in Starter
  • Custom SMS sender name
  • Branded message templates
  • Customer satisfaction follow-up text
  • Performance dashboard
  • Priority phone & chat support
Enterprise
Multi-location groups and fleet operations with custom volume needs.
Custom
Volume pricing · Dedicated account manager
Setup included · Contract terms negotiated
  • Everything in Professional
  • Volume tech discounts
  • Multi-location management
  • API access & integrations
  • SLA uptime guarantee
  • Dedicated onboarding specialist
Month-to-month subscription
No annual lock-in. Your subscription renews each month. You agree to a simple service agreement when you sign up — straightforward terms, no surprises.
30-day cancellation notice
To cancel, just give us 30 days' notice — that's it. No early termination fees, no penalties. You pay out the current 30-day window and you're done.
Setup fee included
Your monthly rate covers everything — onboarding, configuration, and getting your techs set up. We absorb the setup cost so your first bill looks just like every bill after it.
Why GlassStall

What you get vs. doing nothing

Feature GlassStall Phone calls No system
Customer knows job has started ✓ Instant SMS Only if they call ✗
Bay photo proof of work ✓ Every update ✗ ✗
30-minute progress updates ✓ Automatic Manual calls only ✗
Ready for pickup notification ✓ Auto SMS Manual call required ✗
Interrupts techs / front desk ✗ Never Constantly Constantly
Job history & audit trail ✓ Built-in ✗ ✗
Monthly cost per tech $29 flat Staff time + frustration Lost reviews & trust
FAQ

Questions shops ask before signing up

No. GlassStall sends standard SMS and MMS messages to your customer's existing phone number. They receive a text — just like a message from a friend. No app, no link, no signup required on their end.
Any WiFi IP camera that supports HTTP snapshot works — the Reolink E1 (~$35) and TP-Link Tapo C200 (~$30) are both great options. We provide the setup steps. One camera per bay, connected to your shop WiFi. That's all it takes.
You're billed monthly, per technician on your roster. A shop with 4 techs on Starter pays $29 × 4 = $116/month. The rate is the same every month — whether it's a quiet week or your busiest. Setup is already included in your first bill. No hidden charges, no per-message fees.
Just give us 30 days' advance written notice (email is fine). There are zero cancellation penalties or early-termination fees. You'll be billed for that final 30-day window, then your subscription ends cleanly. No gotchas.
No separate setup fee. We absorb onboarding costs into the monthly subscription — your first bill looks exactly like every bill after it. What you see is what you pay.
Most shops are live within 24–48 hours of signing up. We handle the account configuration and guide you through camera placement and WiFi setup. Your techs need about 5 minutes of training — the clock-in process is that simple.
Yes — the camera adds the photo to the SMS, but GlassStall sends text-only updates too. You still get the clock-in alert, progress texts, and the ready notification. Adding cameras later is straightforward and doesn't require any plan changes.
Get Started

Ready to stop the "where's my car?" calls?

Drop your email and we'll reach out within one business day to get your shop set up.

No commitment required. We'll handle setup.